Privacy Policy

Data Controller

abydosqvov B.V. is the data controller for the personal data processed through our website and services. We are registered in the Netherlands with registration number 76841529 and VAT number NL329768415B152. Our registered office is located at Nieuwstraat 49, 9762 HD Groningen, Netherlands.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds: legitimate business interests for providing our managed IT services, contract performance when you engage our services, and consent when you voluntarily provide information through our contact forms.

Data Collection

The data we collect includes personal information such as your name, email address, phone number, company details, and any information you provide when contacting us about our IT services. We also collect technical data including IP addresses, browser information, and website usage statistics to improve our services and user experience.

Information is collected when you visit our website, submit contact forms, request consultations, or engage with our managed IT services. We may also collect data through cookies and similar tracking technologies as described in our Cookie Policy.

How We Use Your Data

We explain how we use your information to provide and improve our managed IT services, respond to your inquiries, send service-related communications, and comply with legal obligations. Your personal data helps us deliver customised IT solutions and maintain our business relationship with you.

The use of your data includes processing service requests, providing technical support, managing client accounts, conducting business communications, and ensuring the security and performance of our IT infrastructure services.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our business, such as cloud hosting providers, email services, and technical support tools, but only under strict confidentiality agreements.

Data may be disclosed if required by law, to protect our rights, or in connection with a business transfer. All third-party processors are carefully selected and must comply with GDPR requirements.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Client data is typically retained for the duration of our business relationship plus seven years for accounting and legal compliance purposes.

Website analytics data is retained for up to 26 months, while contact form submissions are kept for up to three years unless you request earlier deletion. We regularly review and delete data that is no longer needed.

Your Rights

Under GDPR, you have the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data. You also have the right to withdraw consent at any time where processing is based on consent.

You can exercise these rights by contacting us at privacy@abydosqvov.top. We will respond to your request within one month and may require verification of your identity.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption, secure servers, access controls, and regular security assessments.

While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We continuously monitor and update our security practices to maintain the highest level of protection.

International Data Transfers

As a Netherlands-based company, we primarily process data within the European Economic Area (EEA). When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses.

Cookies and Tracking

Our website uses cookies and similar technologies to improve functionality and analyse usage. For detailed information about our cookie practices, please refer to our Cookie Policy.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@abydosqvov.top or write to us at our registered address: abydosqvov B.V., Nieuwstraat 49, 9762 HD Groningen, Netherlands.

You can also reach us by phone at +31 20 791 5305 during business hours (Monday to Friday, 9:00 AM to 6:00 PM). For privacy-related inquiries, we recommend using our dedicated privacy email address for the fastest response.

Supervisory Authority

If you believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or your local supervisory authority.